phone cannot download apps from google play store

Select the Google account which you are using for Play Store.

Now scroll down and select ‘Users & accounts’ or a similar setting.

Here’s how to remove and re-login a Google ID on Android: If the above mentioned workarounds don’t solve the Play Store discrepancies, try removing and re-adding your Google account.

This will reset Play Store to its factory version, as in how it came with the device.

Even after a quick reboot the issue prevails, try contacting the customer care support of your internet provider. If your WiFi connection is not working properly or delivering speeds as required, go ahead and restart the router. You can also run an internet speed test through Ookla or to know the internet speeds and whether it is sufficient enough to download apps from the Play Store. Try opening the browser and quickly Google search any term to check whether the page loads or not. If the Google Play Store does not load, fails to download apps, or goes through any other issue, the first thing you can do is to ensure that your WiFi or mobile data connection is up and running. If you are facing difficulties in using or downloading apps from Google Play Store, then go ahead and try the workarounds given below to get rid of any issues with the app. Methods to follow when Google Play Store is not working

Why can’t I download apps from Play Store?.

I am seeing an error code when opening Play Store.

Clear cache and data from Google Play Services.

Clear cache and data from Google Play Store.

Methods to follow when Google Play Store is not working.

Note: If you have followed these steps and was unable to resolve the issue, please kindly contact Samsung to further address your concerns. If your device has less than 1GB of storage available, you will need to free up some space. Please ensure that this application has not been disabled. Step 6: Go into the Application Manager and go into Download Manager. If your device is already on the latest software, please proceed to the next step.

Then tap on Update now to search for any updates. Go into the Settings menu → About device → Software update. Step 5: Ensure that your device is on the latest software. Step 4: Go back into the Application Manager and tap on Google Play Store. After you have actioned this please do the same for the Download Manager app as shown below. Tap on Google Play Store and then tap on Clear Data and Clear Cache. Step 2: Please ensure that the date and time is correct as to the current date and time. Step 1: Please ensure that you have a valid Internet connection. ■ 'App Name' could not be downloaded due to an error. ■ Error retrieving information from server. These steps can also help with the following error messages: If you're having trouble loading the Google Play Store or having issues downloading apps and games, try the troubleshooting steps below.

Phone cannot download apps from google play store